Privacy Policy for Bespoke Roofing Sussex
Effective Date: August 27, 2025
1. Introduction
Bespoke Roofing Sussex ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or contact us. Please read this policy carefully to understand our views and practices regarding your personal data.
2. Information We Collect
We may collect and process the following personal information:
Contact Information: Name, address, phone number, email address.
Service Information: Details about roofing services requested or provided.
Communications: Records of correspondence and inquiries with us.
3. How We Use Your Information
We use your information to:
Provide, operate, and maintain our roofing services.
Respond to your inquiries and provide customer support..
Send service updates, appointment reminders, and marketing communications if you have consented.
Improve our website and services through analysis of usage data.
Comply with legal obligations.
4. Sharing Your Information
We do not sell or rent your personal data to third parties. We may share your information with:
Trusted third-party service providers who assist us in operating our business (e.g., payment processors, IT support).
Contractors or subcontractors involved in delivering roofing services.
Law enforcement or regulators if required by law or necessary to protect our legal rights.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. However, no method of transmission over the internet is completely secure.
6. Your Data Rights
You have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Object to or restrict processing of your data.
Withdraw consent at any time where processing is based on consent.
Lodge a complaint with a supervisory authority.
To exercise these rights, please contact us using the details below.
7. Data Retention
We retain your personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Cookies
Our website uses cookies to enhance your browsing experience and collect usage information. You can manage your cookie preferences through your browser settings.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
For questions or concerns regarding this Privacy Policy or your personal data, please contact:
Bespoke Roofing Sussex
Phone: 01903 525 134
Email: cameron@bespoke-roofing.com
Thank you for trusting Bespoke Roofing Sussex with your roofing needs. Your privacy is important to us.